While technology and nearly ubiquitous broadband Internet connections have greatly widened the talent pool for organizations of all sizes, it has also created new challenges within those organizations. Nowhere does that show up more than in HR.
Human resources professionals work with every employee in the organization, and every potential employee, in multiple ways, handling hundreds of details and tasks designed to keep them happy and productive. Yet engaging with a widespread, digital workforce is far more difficult than calling everyone in the building together in a room to explain the latest benefits package or setting up face-to-face meetings with job candidates. The technology makes the electronic connection – but it doesn’t really make the human connection so key to an effective HR strategy.
That’s what makes virtual environments a game-changer. They solve issues related to distance by creating a place where prospective and/or current employees can meet, get information, and communicate no matter where they are in the world. More importantly, they allow HR to create a human connection that makes employees feel like they’re right there at headquarters surrounded by co-workers rather than toiling by themselves in a remote location.
Virtual environments can help HR deliver more value than ever before. In some cases, that value is already being realized. HR has been using virtual environments to relay information about employee benefits and for direct deposit payments for years now, but these are just the tip of the iceberg. Giant leaps in the effectiveness and efficiency of recruiting and employee training and education are made possible because of virtual environments.
Employee training and education can also be changed through virtual learning environments, which have shown potential for far greater levels of interaction than traditional classroom settings. The possibility for an ever-educated workforce now exists.
Be sure to check back next time as we examine the impact of virtual environments on recruiting more closely, including comments from CareerBuilder.com’s very own James Gilliam.Eric Vidal is the Director of Product Marketing for the Event Services Business Segment at InterCall, the world’s largest conferencing and collaboration services provider. He can be reached at firstname.lastname@example.org.