|Jack Wiley, Executive Director, Kenexa Research Institute|
Jack W. Wiley, PhD, is founder and executive director of the Kenexa Research Institute. Dr. Wiley is recognized internationally for groundbreaking research that links employee survey results to measures of customer satisfaction and business performance. He is also the creator of WorkTrends, an international survey research program that produces results featured in both scholarly studies and the popular press worldwide. He has more than 30 years of experience consulting with organizations in the health care, financial services, manufacturing and retail industries.
Dr. Wiley has written several articles and book chapters and has made numerous presentations to professional associations around the world. He was elected as a Fellow in the Society for Industrial and Organizational Psychology, the American Psychological Association and the Association for Psychological Science. Wiley holds a Doctorate in organizational psychology from the University of Tennessee, is a licensed consulting psychologist and has received accreditation as a senior professional in human resources (SPHR). Prior to joining Kenexa in 2006, Dr. Wiley was the founder and CEO of Gantz Wiley Research, a survey research consulting firm specializing in employee and customer surveys for corporate clients.