2019 Strategic HR Forum

The New Employee Experience

October 27 - 29, 2019 Boston, MA


Josh Bersin
Principal Research Partner
HR People + Strategy

Bersin founded Bersin & Associates (now Bersin by Deloitte) in 2004 to provide research and advisory services focused on corporate learning, leadership, talent management, and HR technology. He is a frequent speaker at industry events and has been quoted on talent management topics in key media, including Harvard Business Review, The Wall Street Journal, Bloomberg, The Financial Times, BBC Radio, CBS Radio, and National Public Radio. He is a popular blogger for Forbes.com, a leading LinkedIn influencer, and has been a columnist since 2007 for Chief Learning Officer magazine. Bersin spent 25 years in product development, product management, marketing and sales of e-learning and other enterprise technologies at companies including DigitalThink (now Convergys), Arista Knowledge Systems, Sybase, and IBM.  Bersin's education includes a B.S. in engineering from Cornell University, an M.S. in engineering from Stanford University, and an MBA from the Haas School of Business at the University of California, Berkeley. 

Rachel Carlson
CEO & Co-Founder 
Guild Education

Ram Charan
Global Business Advisor, Author and Speaker

Charan is a world-renowned business advisor, author and speaker who has spent the past 35 years working with many top companies, CEOs, and boards of our time. In his work with companies including GE, MeadWestvaco, Bank of America, DuPont, Novartis, EMC, 3M, Verizon, Aditya Birla Group, Tata Group, GMR, Max Group, Yildiz Holdings, and Grupo RBS, he is known for cutting through the complexity of running a business in today’s fast changing environment to uncover the core business problem. His real-world solutions, shared with millions through his books and articles in top business publications, have been praised for being practical, relevant and highly actionable — the kind of advice you can use Monday morning.

Michelle Gadsden-Williams
Managing Director NA & Canada, Inclusion & Diversity Lead, Accenture

As Managing Director of North America & Canada Inclusion and Diversity, Gadsden-Williams is responsible for further strengthening and accelerating the company's efforts to foster an inclusive culture.  She joins Accenture with more than 25 years of experience as an advocate for equality within corporate America and a thought leader around diversity and inclusion. Gadsden-Williams is a seasoned diversity practitioner with experience working in the consumer goods and pharmaceutical industries before transitioning to financial services in 2011. 
She earned a B.S. in Marketing, a B.A. in Communications from Kean College of New Jersey and an M.S.  in   Organizational Dynamics from the University of Pennsylvania. She is a proud member of Alpha Kappa Alpha Sorority Incorporated and the Executive Leadership Council. Michelle serves on several boards including the Jackie Robinson Foundation, Black Girls Rock, the SLE Lupus Foundation and a member of the Women's Leadership Board of the John F. Kennedy School of Government at Harvard University.  Michelle and her husband David Jamal Williams, Co­Founder and CEO   of Ceiling Breakers, LLC, live in New York City.

Andrea Inserra
Executive Vice President
Booz Allen Hamilton

Inserra leads Booz Allen’s Global Defense Group Operations and Market Strategy with advanced expertise in large scale systems re-engineering and transformation for US Federal and commercial clients. As the firm’s Global Defense Operations Officer, she is responsible for identifying and executing strategic initiatives to drive business growth and maximize financial performance. In her 20+ year career at Booz Allen, Inserra has held several leadership positions across federal, military and civilian markets, including the firm’s military and civilian health business, where she focused on enhancing innovation in large healthcare transformations. She has also led several talent engagement transformations for Booz Allen, driving increased recruitment, development and retention of the firm’s worldwide consulting practitioners.


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Daniel Jacobs
Founder and CEO

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Ravin Jesuthasan
Global Leader, Managing Director and Author
Willis Towers Watson

Jesuthasan is a recognized global thought leader and author on the future of work and human capital.  He has led numerous research efforts on the global workforce, the emerging digital economy, the rise of artificial intelligence and the transformation of work. Jesuthasan has lead numerous research projects for the World Economic Forum including its ground breaking study; Shaping the Future Implications of Digital Media for Society and the recently launched Creating a Shared Vision for Talent in the 4th Industrial Revolution. He is a regular participant and presenter at the World Economic Forum's annual meetings in Davos and Dalian/Tianjin and is a member of the forum's Steering Committee on Work and Employment.

Mark LaScola
Founder and Managing Principal

LaScola founded OTM in 1990 after completing a Bachelor of Arts in Psychology from Fresno State University (1980) and an interdisciplinary Master of Science in Marriage and Family Therapy from San Jose State University (1985) – where his work focused on systems theory and its application to human systems and processes. Having himself successfully delivered over 300 redesigns and 600 engagements, has trained and developed approximately 5,000 executives, managers and internal change agents – across a broad and diverse range of industries on 6 continents and over 20 countries on OTM’s comprehensive solutions.

LaScola shares his experience and supports the wider industry through regular publication of best practice and is the author of one of the industry’s most integrated and comprehensive re-design/transformation methodologies. He also sits on the European Organization Design Forum board and regularly speaks at industry events.


Aimee George Leary
Global Talent Officer
Booz Allen Hamilton

As a Senior Vice President, Leary is responsible for the development and execution of a firmwide talent strategy that creates a shared culture and engaging work environment and helps enable professional experiences for all 24,000 staff. She drives efforts that result in a greater depth, breadth and diversity of a talent pipeline globally and drive hiring and retention for all employees.

Joanne Lipman
Author and former Editor in Chief
USA Today

Lipman, the bestselling author of That's What She Said What Men Need to Know (And Women Need to Tell Them) About Working Together, is one of the nation's most prominent journalists. She most recently was Chief Content Officer of Gannett, and Editor in Chief USA TODAY and the USA TODAY NETWORK, comprising the flagship title and 109 other news organizations including the Detroit Free Press, the Cincinnati Enquirer, and the Arizona Republic. In that role, she oversaw more than 3,000 journalists and led the organization to three Pulitzer Prizes plus an additional three Pulitzer finalists. Ms. Lipman began her career as a reporter at The Wall Street Journal, ultimately rising to Deputy Managing Editor, creating Weekend Journal and Personal Journal, and supervising coverage that earned three Pulitzer Prizes. New York Times media columnist David Carr described her as the Journal's "innovator-in-chief." She subsequently was founding Editor-in-Chief of Conde Nast Portfolio and Portfolio.com, which won National Magazine and Loeb Awards. 

She is a frequent television commentator, seen on ABC, CNN, NBC, CNBC, CBS, MSNBC and PBS, among others, and her work has appeared in publications including The New York Times, Time, Fortune, Newsweek and Harvard Business Review.

Suzanne McAndrew
Global Business Leader
Willis Towers Watson

Alastair Robertson
Chief People OfficerStraumannand Former Chief Human Resources OfficerKingfisher

Robertson is a highly experienced executive with an impressive track record in leading Human Resources (HR) teams in large and complex global organizations. His international background and ability to drive organizational transformation and growth – in addition to his strengths in managing complexity, building capabilities, and embedding culture.

Holly Tyson
Chief Human Resources Officer
Dick’s Sporting Goods

Tyson joined DICK'S Sporting Goods as the Chief Human Resources Officer in August 2016.  In this role, she is responsible for leading the overall talent strategy for the Company, while ensuring that the culture, practices, policies and operations align with the strategic organizational priorities and values.  She also provides strategic human resources leadership to the executive management team and board of directors.

Prior to joining DICK'S, Tyson served as the Chief Human Resources Officer at The Brink's Company from August 2012 to July 2016.

Prior to joining The Brink's Company, she was at Bristol-Myers Squibb from 2004 to 2012 with her final role as Vice President Human Resources U.S. Pharmaceuticals.